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Service & Communications
Emergency and routine communications (Dispatch) for Police and 911 Call taking for Fire and Medical assistance in South Lane County are the responsibility of the South Lane County 9-1-1 Public Safety Answering Point (SoLCOMM ). The PSAP is housed within the Cottage Grove Police Department and open 24 hours a day with one Communication Specialist on duty at all times.
The responsibilities of the Telecommunications Center include:
- Emergency and routine police dispatch
- Receiving and relaying Emergency Medical and Fire calls to Central Lane 911
- Police business telephone reception
- Counter reception
- Computer entry and records searches
- Statewide Teletype communications
- Alarm and jail monitoring
- Communications coordination between agencies
- Miscellaneous essential clerical tasks
The Communications Center has 5 full-time employees who are all trained and certified by the Oregon Department of Public Safety Standards and Training (DPSST) in Call Taking, first aid, CPR and emergencies. Police Dispatchers must complete their training at the DPSST Academy in Salem and upon successful completion are awarded their basic certification. Intermediate and Advanced certifications are awarded when the required training and continuing education credits are completed.
